Sean's Random Thoughts http://blog.fuzzymagic.com Java, Mac, Development and More... posterous.com Sat, 05 Feb 2011 11:45:08 -0800 Casper's 1st pics http://blog.fuzzymagic.com/caspers-1st-pics http://blog.fuzzymagic.com/caspers-1st-pics

Here are the first pics we have of Casper.

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Sat, 05 Feb 2011 04:39:03 -0800 New addition being picked up... http://blog.fuzzymagic.com/new-addition-being-picked-up http://blog.fuzzymagic.com/new-addition-being-picked-up Today we pick up Casper, our new kitten. Pictures to follow soon.

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Tue, 03 Aug 2010 17:50:00 -0700 Never buy from Sears! http://blog.fuzzymagic.com/never-buy-from-sears http://blog.fuzzymagic.com/never-buy-from-sears

They have completely failed to meet their obligations to service my dishwasher in a reasonable timeframe. I called them to set up and appointment and was given a next available date ten days later. Since I am under their extended warranty I decided to wait it out..tomorrow would have been the scheduled day and as they said their computer called me earlier today to day that they would be out tomorrow between 8 and noon. 

Then, at 8 pm, they call me and tell me they can't have anyone out until the 18th despite their previous call..so a total of TWENTY FIVE days to wait for a dishwasher repair that's under warranty.

Then, of course, the guy on the phone can't help me, nor can their 'call center manager'. I have to call their customer care...and have been on hold there now for over an hour.

The long and the short of it, go buy your appliances anywhere but Sears...I know that I will be buying my new refrigerator from anywhere else.

Update:
After 90 minutes on hold I finally get through to customer solutions and they tell me there's nothing they can do, the current earliest date they can book is on the 24th. Needless to say this is not what I wanted to hear and told the rep that, they continued to maintain their stance and I asked to speak to a manager or someone in charge.

10 minutes later I'm put through to 'Sears Cares' or whatever their 'Highest' level of escalation. I spoke with a rep there that put me on hold for another 10 minutes before coming back and saying that they can get someone out to me the day after tomorrow between 1 and 5, was that ok? I said yes..though for some reason I have a feeling whoever comes out will just say: I need to order a part, it'll be two weeks.

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Tue, 27 Jul 2010 17:08:00 -0700 Good news and bad news day. http://blog.fuzzymagic.com/24323440 http://blog.fuzzymagic.com/24323440

Good news, the in-laws get power back tonight hopefully. Bad news..looks like ours won't be back till Friday -- So glad we have the generator.

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Tue, 27 Jul 2010 06:05:00 -0700 Apple Mac Pro line overhauled with new design and 12-core processors http://blog.fuzzymagic.com/apple-mac-pro-line-overhauled-with-new-design http://blog.fuzzymagic.com/apple-mac-pro-line-overhauled-with-new-design

24 possible virtual cores of fun!

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Mon, 26 Jul 2010 16:55:19 -0700 Power still out.. http://blog.fuzzymagic.com/power-still-out http://blog.fuzzymagic.com/power-still-out And the generator's still going, thankfully. I wonder if this will mean at some point Pepco will get a clue and finally realize that burying the power lines will save them money.

Stupid money grubbing power company.

--

Sean

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Mon, 26 Jul 2010 15:14:00 -0700 Rumor: TiVo stock climbs on talk of deal with Apple for new Apple TV http://blog.fuzzymagic.com/rumor-tivo-stock-climbs-on-talk-of-deal-with http://blog.fuzzymagic.com/rumor-tivo-stock-climbs-on-talk-of-deal-with

This would rock..if it's true.

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Sun, 25 Jul 2010 12:36:10 -0700 Generators http://blog.fuzzymagic.com/generators http://blog.fuzzymagic.com/generators Are awesome when storms blow through and the power goes out...for everyone else ;)
--

Sean

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Sat, 24 Jul 2010 14:22:28 -0700 Misc Mobile http://blog.fuzzymagic.com/misc-mobile http://blog.fuzzymagic.com/misc-mobile

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Fri, 23 Jul 2010 08:25:00 -0700 Great new site for finding books. http://blog.fuzzymagic.com/great-new-site-for-finding-books http://blog.fuzzymagic.com/great-new-site-for-finding-books

Your Next Read

 

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Wed, 21 Jul 2010 17:53:12 -0700 You Can't Appreciate How Completely Apple Has Humiliated The Cellphone Industry Until You See These Charts (via Business Insider) http://blog.fuzzymagic.com/you-cant-appreciate-how-completely-apple-has-2 http://blog.fuzzymagic.com/you-cant-appreciate-how-completely-apple-has-2

Yes, we know you know that in the space of three short years Apple's iPhone has humiliated the entire cellphone industry.

But we bet you won't FULLY APPRECIATE just how completely Apple has laid waste to incumbents like RIM, Nokia, and Sony Ericsson until you look at these two charts from Goldman Sachs (via FT).

First, a chart comparing the total handset industry profits since 2005 captured by:

1) Apple (light blue), and

2) Everyone else (RIM, Nokia, HTC, Sony Ericsson, etc.)

Cellphone Profits

Image: Goldman Sachs

That's just astounding. The folks at Nokia, RIM, etc., should hang their heads in shame. 

And now consider the next shocking chart.  Apple will generate 2X as much handset profit as the rest of the industry combined this year DESPITE SELLING ONLY 3% OF THE HANDSETS BY UNIT VOLUME:

Cellphone Units

Image: Goldman Sachs

And now, when you finish chewing on that, consider that Apple's iPad might have the same impact on the PC industry.

See Also: Apple's iPad Is Going To Destroy The Netbook Market, Says Goldman (Sorry, Microsoft)

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Tue, 20 Jul 2010 17:27:35 -0700 ★ Antennagate Bottom Line (via DaringFireball) http://blog.fuzzymagic.com/antennagate-bottom-line-via-daringfireball http://blog.fuzzymagic.com/antennagate-bottom-line-via-daringfireball

Antennagate Bottom Line

Tuesday, 20 July 2010

What is not in dispute: the iPhone 4 antenna has a weak spot in the lower-left corner of the frame, marked by the black line in the frame. When covered by your hand, this antenna suffers from attenuation. This is much like other smartphones. Further, because the antenna is external, the iPhone 4 can suffer from a different kind of “holding it wrong” signal loss: bridging the gap on the lower left corner of the antenna with your skin.

This conductive bridging issue is either (a) a critical design flaw that never should have been released, and renders the iPhone 4 a dud product; or, (b) a minor problem resulting from a reasonable design trade-off, different but no worse, in practice, than the “regular” signal attenuation seen in most smartphones, including the iPhone 3GS, and weak spot or no, it’s no reason not to buy one.

In short, (a) implies the iPhone 4 antenna is a design that Apple should regret; (b) implies it is not.

Apple, obviously, says it’s (b). They backed this up on Friday with three pieces of “hard data”:

  • Only 0.55 percent of iPhone 4 owners have called AppleCare to report problems with reception.

  • The return rate to AT&T stores for the iPhone 4 is 1.7 percent, compared to 6.0 percent for the iPhone 3GS during its first month on the market. (According to Jobs, even the 3GS’s 6.0 percent return rate is considered good for a smartphone.)

  • According to AT&T’s data, the iPhone 4 indeed drops more calls than the 3GS, but the difference is less than one call per hundred.

Are there some number of iPhone 4 users for whom this problem is significant? Yes. Will the free cases and offer of a full refund suffice? It seems so. In terms of practical real-world effect, the worst you can say about it is that it tends to drop about one more call per hundred than the 3GS.

Now, you can argue that that’s a euphemistic way of presenting the call-drop statistic. Farhad Manjoo, in his coverage of Antennagate for Slate (headline: “Here’s Your Free Case, Jerk”), writes:

While Jobs did admit this fact in his press conference, he mangled the stats to make the iPhone 4’s dropped call increase look minor. “The iPhone 4 drops less than one additional call per 100 than the 3GS,” he said. As Jobs sees it, that’s not a big rise in dropped calls. Yet that’s not an obvious conclusion. Last year, an AT&T spokesman told me that AT&T’s average iPhone dropped-call rate is 1 percent — in other words, the old iPhone dropped one call out of 100. If the iPhone 4 drops nearly one additional call out of 100, that could be close to a 2 percent dropped-call rate — or double the dropped-call rate of the old iPhone. That sounds a lot more serious, doesn’t it?

Jobs stated during the event that, for competitive reasons, AT&T would not allow Apple to reveal the absolute dropped call rate — only the delta between the dropped call rate of the 3GS and 4. I think it’s safe to say most people would consider a number of, say, 5 percent to be shockingly high, even with AT&T’s reputation. And at the other end, I’d have a hard time believing that the 3GS’s dropped call rate was significantly lower than 1 percent. So the increase in dropped calls for the iPhone 4 must range between twice as many to 1.2 times as many.

Here’s an academic paper by M.V. Simkin and J. Olness (PDF, via this thread on Hacker News) which estimates the mean industry-wide dropped call rate to be 2.4 percent — all phones on all carriers. The paper was published in 2002, however, so it’s impossible to say how applicable it is to the industry-wide dropped call rate in 2010. But it sets a reasonable baseline — a baseline that suggests a “less than 1 per hundred” increase in dropped calls is, though disappointing, not particularly alarming.

I have a theory, by the way, for why Jobs sounded a tad annoyed — that is, a tad more annoyed than his already annoyed tone throughout the entire event — when announcing Apple’s offer of free cases for all iPhone 4 owners through September 30. I’ve seen many argue that the existence of Apple’s bumpers is an indication that Apple knew all along that the iPhone 4 had reception problems that were alleviated by a case (e.g. Jean-Louis Gassée yesterday). I think it’s simpler than that, and requires no less cynicism to believe.

After revealing that the iPhone 4 has a slightly higher dropped called rate than the 3GS, Jobs said:

“Even less than one is too much for us. We’re trying to find out why. We want to drive this lower than the 3GS. But this does put it in perspective. So, I have my own pet theory on this, which we have no proof of, but I’ll give it to you anyway. When the iphone 3GS came out, we did not change the design from the iPhone 3, and there was a healthy market of cases for the iPhone 3G that fit the 3GS perfectly because the design didn’t change. And in our stores, 80 percent of the iPhone 3GS users walked out with a case. iPhone 4 has a radically new design; none of the old cases fit. Since we didn’t show it to anybody, none of the new cases are ready, and we can’t make enough of our bumper cases. And so in our stores, about 20 percent of the people are going out with a case. And I think that has something to do with this disparity.”

So for the 3GS, when cases were in plenty supply at the debut, 80 percent of iPhone buyers at Apple stores walked out with a case. I think Apple wanted in on that market. And because the 4 needs different cases than the 3G/3GS, Apple had the iPhone 4 case market all to itself for a few weeks, and mostly to itself for a few months. At $29 a pop retail, I don’t think it’s a stretch to think that Apple saw this as a $100 million opportunity — say, 5 million bumpers at $20 profit apiece. They could have made money with their own cases a year ago with the 3GS, but nowhere near as much as they could have now, as the only case in town that fits the iPhone 4.

Put in context, the fancy secret antenna testing lab Apple revealed Friday cost, said Jobs, about $100 million. Now, Apple’s a multi-billion dollar company. A few hours ago they released quarterly results showing them making over a billion dollars in profit per month. So $100 million dollars isn’t that big a deal. But the way you get to be a billion dollar company is by having a nose for opportunities. $100 million is a $100 million. So if you want to know why Jobs sounded annoyed when he said (around the 25:25 mark of the video feed), “Why don’t you just give everybody a case? OK. Great. Let’s give everybody a case,” well, I think you can explain why he sounds peeved by reading that quote as, “Why don’t you just give away $100 million? OK. Great. Let’s give away $100 million.

Anyway, bottom line on the iPhone 4 antenna: it has a weak spot but there’s no evidence that it’s a significant, let alone catastrophic, problem in practice. It’s telling that the criticism surrounding this issue has shifted, quickly, from speculation about a technical defect in the iPhone 4 hardware to criticism over the tone of Apple’s response to it.

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Mon, 19 Jul 2010 14:29:00 -0700 Apple's Magic Trackpad approved by FCC http://blog.fuzzymagic.com/apples-magic-trackpad-approved-by-fcc-0 http://blog.fuzzymagic.com/apples-magic-trackpad-approved-by-fcc-0

Filed under: Bluetooth, Apple

Apple's Magic Trackpad approved by FCC

by Mike Schramm (RSS feed) on Jul 19th 2010 at 3:30PM

We've seen the Magic Trackpad name before, and we've even gotten a glimpse of what the device might be -- a larger, Bluetooth-enabled multitouch surface designed to bring all of the gestural and multitouch capability found on the iDevices and MacBooks to the desktop itself. Now, Engadget notes that it appears the FCC has approved testing of such a device for Apple -- a "Bluetooth trackpad" that's reportedly set for production. The testing was actually done in October of last year, but FCC filings have risen into public view, which means that Apple could finally unveil the device as soon as later this week.

Not much is known about the actual device (with the model number A1339), but presumably it would be used as a larger touch surface for Bluetooth-enabled computers. Does that mean Apps on the Mac, or, at the very least, actual multitouch testing for iPhone development? We'll have to wait and see.

via tuaw.com

 

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Mon, 19 Jul 2010 04:42:50 -0700 Leo in his kennel http://blog.fuzzymagic.com/leo-in-his-kennel http://blog.fuzzymagic.com/leo-in-his-kennel

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Sat, 17 Jul 2010 13:02:00 -0700 Home with Leo http://blog.fuzzymagic.com/home-with-leo http://blog.fuzzymagic.com/home-with-leo

Just got home a bit ago with Leo, our new golden retriever :)

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Fri, 16 Jul 2010 11:32:00 -0700 iPhone 4 press conference, by the numbers http://blog.fuzzymagic.com/iphone-4-press-conference-by-the-numbers http://blog.fuzzymagic.com/iphone-4-press-conference-by-the-numbers

Filed under: iPhone

iPhone 4 press conference, by the numbers

by Megan Lavey (RSS feed) on Jul 16th 2010 at 2:00PM

 

Apple dropped a lot of interesting numbers during the press conference this morning, from both their own research and AT&T's data. Steve Jobs also said that three million iPhone 4s have been sold to date, so let's put this into perspective.

.55 percent: This is the percentage of iPhone 4 users who have contacted AppleCare regarding antenna or reception issues. This comes out to only 16,500 AppleCare cases. We are not sure if this includes issues related to the proximity sensor; however, Jobs later acknowledged in the press conference that the proximity sensor will be addressed in a future software update.

1.7 percent: This is the number of iPhone 4s returned to AT&T since the initial release 22 days ago, which comes out to roughly 51,000 returns. By contrast, 6 percent of iPhone 3GS were returned in its early days -- and the numbers of those sold are lower than the iPhone 4.

The final number is that AT&T is reporting that less than one more call per 100 placed is dropped compared to the iPhone 3GS -- more calls are dropped than the earlier model, but it's only one more per one hundred. However, as was said in our liveblog discussion, this number probably does not take into account the calls that failed to connect in the first place.

Click here to read all TUAW’s iPhone coverage

 

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Fri, 16 Jul 2010 04:30:24 -0700 Untitled http://blog.fuzzymagic.com/23140696 http://blog.fuzzymagic.com/23140696

Info on the earthquake that woke us up this morning http://www.wtop.com/?nid=25&sid=2004187

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Fri, 16 Jul 2010 04:30:24 -0700 Untitled http://blog.fuzzymagic.com/23140694 http://blog.fuzzymagic.com/23140694

RT @AnnCurry: USGS: Today’s earthquake is the largest recorded within 50 kilometers of Washington DC since 1974.

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Fri, 16 Jul 2010 04:30:24 -0700 Untitled http://blog.fuzzymagic.com/23140686 http://blog.fuzzymagic.com/23140686

Wow, whole house just shook, woke us all up.

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Wed, 14 Jul 2010 18:34:40 -0700 Untitled http://blog.fuzzymagic.com/23140697 http://blog.fuzzymagic.com/23140697

So the @audible_com iphone app is out. It’d be great..perfect even, if I could get it to download without fighting with it.

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